/* Portal additions on top of portal.css (navigation, sign-in, home, request queue, detail, customer search) */
.brand{text-decoration:none}
.nav{display:flex;align-items:center;gap:4px;flex-wrap:wrap}
.nav a{padding:8px 12px;border-radius:9px;font-weight:700;font-size:14.5px;color:var(--ink-2);text-decoration:none}
.nav a:hover{color:var(--blue);background:var(--blue-soft)}
.nav a.on{color:var(--blue);background:var(--blue-soft)}
.who{display:flex;align-items:center;gap:10px;font-size:14px;color:var(--slate)}
.who form{margin:0}
.page{position:relative;z-index:1;max-width:1180px;margin:0 auto;padding:36px 32px 220px}
.page.narrow{max-width:460px;padding-top:9vh}
.flash{margin:0 0 18px;padding:12px 16px;border-radius:12px;background:var(--ok-soft);border:1px solid var(--ok-line);color:var(--ok);font-weight:700}
.flash.error{background:var(--bad-soft);border-color:var(--bad-line);color:var(--bad)}

/* sign-in + welcome */
.card{border:1px solid var(--line);background:var(--card);border-radius:16px;padding:28px;
  box-shadow:0 1px 0 rgba(26,62,122,.03), 0 16px 34px -28px rgba(26,62,122,.45)}
.card h1{font-size:32px;margin-bottom:6px}
.card .lede{font-size:15.5px;margin:0 0 20px}
.stack{display:flex;flex-direction:column;gap:14px}
.stack .btn-primary{width:100%}
.input-err{color:var(--bad);font-weight:700;font-size:14.5px;margin:0}
input[type=password]{width:100%;font:inherit;font-size:16px;color:var(--ink);background:#fff;border:1px solid var(--line-2);border-radius:9px;padding:10px 12px;min-height:44px}
input[type=password]:focus,input[type=search]:focus{outline:none;border-color:var(--blue);box-shadow:var(--focus)}
.fine{font-size:13.5px;color:var(--muted)}

/* home */
.tiles{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin:26px 0 34px}
.tile{display:block;text-decoration:none;color:inherit;border:1px solid var(--line);background:var(--card);border-radius:16px;padding:24px 26px;
  box-shadow:0 16px 34px -28px rgba(26,62,122,.45);transition:border-color .15s, transform .15s}
.tile:hover{border-color:var(--blue);transform:translateY(-2px)}
.tile b{display:block;font-size:22px;color:var(--navy)}
.tile span{display:block;color:var(--slate);margin-top:4px;font-size:15.5px}
.tile i{display:inline-block;margin-top:14px;font-style:normal;font-weight:700;color:var(--blue)}
.queue{display:flex;flex-wrap:wrap;gap:10px;margin:0 0 26px}
.queue a{display:flex;flex-direction:column;min-width:130px;text-decoration:none;border:1px solid var(--line);border-radius:12px;background:#fff;padding:12px 16px}
.queue a:hover{border-color:var(--blue)}
.queue a b{font-size:24px;font-family:var(--type);color:var(--navy)}
.queue a span{font-size:12.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}
h2.sh{font-size:14px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--navy);margin:0 0 12px}

/* tables */
.tbl-scroll{overflow-x:auto;border:1px solid var(--line);border-radius:14px;background:#fff}
.tbl{width:100%;border-collapse:collapse;font-size:15px}
.tbl th{text-align:left;font-size:12.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:#1A1A1A;background:var(--hdr-gray);padding:10px 12px;white-space:nowrap}
.tbl th.n{text-align:right;font-family:var(--ui)}
.tbl .n .sub{font-family:var(--ui)}
.tbl td{padding:11px 12px;border-top:1px solid var(--line);vertical-align:top}
.tbl tr:hover td{background:#FAFCFF}
.tbl .n{text-align:right;font-family:var(--type);white-space:nowrap}
.tbl a.ref{font-weight:700;text-decoration:none;white-space:nowrap}
.tbl .sub{display:block;font-size:13px;color:var(--muted)}
.empty{padding:26px;text-align:center;color:var(--muted);background:#fff;border:1px dashed var(--line-2);border-radius:14px}
.badge{display:inline-block;font-size:12px;font-weight:700;letter-spacing:.04em;padding:3px 9px;border-radius:99px;white-space:nowrap;
  background:var(--bg-deep);color:var(--ink-2)}
.badge.s-new{background:var(--blue-soft);color:var(--blue-ink)}
.badge.s-in-progress{background:#FFF4D6;color:#7A5300}
.badge.s-needs-info{background:var(--bad-soft);color:var(--bad)}
.badge.s-done{background:var(--ok-soft);color:var(--ok)}
.badge.s-rejected{background:#EEE;color:#555}
.badge.s-approved{background:#E8E3FF;color:#4A3AA7}
.badge.s-post-failed{background:var(--bad);color:#fff}
.badge.s-posting{background:#4A3AA7;color:#fff}

/* filters */
.filters{display:flex;flex-wrap:wrap;gap:10px;align-items:end;margin:0 0 16px}
.filters .field{min-width:150px}
.filters .field.grow{flex:1;min-width:200px}
.filters label{display:block;font-size:12.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:0 0 4px}
.filters select,.filters input{min-height:40px;padding:8px 10px;font-size:15px}
input[type=search]{width:100%;font:inherit;font-size:15px;color:var(--ink);background:#fff;border:1px solid var(--line-2);border-radius:9px;padding:8px 10px;min-height:40px}
.head-row{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap;margin:0 0 18px}
.head-row h1{font-size:clamp(30px,3.6vw,42px)}
.export{display:flex;flex-wrap:wrap;gap:10px;align-items:end;margin:18px 0 0;padding:16px;border:1px dashed var(--line-2);border-radius:14px;background:#FBFCFE}
.export label{display:block;font-size:12.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:0 0 4px}
.export input,.export select{min-height:40px;padding:8px 10px;font-size:15px;width:auto}

/* request detail */
.detail{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:28px;align-items:start}
.detail .memo{white-space:pre-wrap;font-size:13px;line-height:1.55;overflow-x:auto}
.side{display:flex;flex-direction:column;gap:16px}
.side .card{padding:20px}
.side h3{margin:0 0 12px;font-size:12.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--navy)}
.side label{display:block;font-size:13.5px;font-weight:700;color:var(--ink-2);margin:0 0 6px}
.side .field + .field{margin-top:12px}
.side textarea{min-height:80px}
.side .btn-primary{margin-top:14px}
.side .drop{padding:14px 12px}
.timeline{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px;font-size:14.5px}
.timeline li{border-left:2px solid var(--line-2);padding:0 0 0 12px;overflow-wrap:anywhere}
.timeline time{display:block;font-size:12.5px;color:var(--muted)}
.att{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}
.att a{font-weight:700;text-decoration:none;overflow-wrap:anywhere}
.att small{color:var(--muted);margin-left:6px}
.stage-wrap{margin-top:26px}
.stage-wrap .stages{margin-top:8px}
.meta-row{display:flex;flex-wrap:wrap;gap:8px 18px;margin:8px 0 0;color:var(--slate);font-size:15px}
.meta-row b{color:var(--ink)}
.note-box{margin:14px 0 0;padding:12px 14px;border-radius:12px;background:var(--bad-soft);border:1px solid var(--bad-line);color:var(--ink);white-space:pre-wrap}
.note-box b{display:block;color:var(--bad);font-size:12.5px;letter-spacing:.1em;text-transform:uppercase;margin-bottom:4px}
.btn-primary.sm{padding:9px 14px;font-size:14.5px}
.btn-primary.wide{width:100%}

/* customer search (combobox) */
.combo{position:relative}
.combo-list{position:absolute;z-index:20;left:0;right:0;top:calc(100% + 4px);max-height:300px;overflow:auto;margin:0;padding:6px;list-style:none;
  background:#fff;border:1px solid var(--line-2);border-radius:12px;box-shadow:0 18px 40px -20px rgba(15,43,70,.5)}
.combo-list li{padding:9px 10px;border-radius:8px;cursor:pointer;line-height:1.3}
.combo-list li small{display:block;color:var(--muted);font-size:13px}
.combo-list li[aria-selected=true],.combo-list li:hover{background:var(--blue-soft)}
.combo-list li.none{cursor:default;color:var(--muted)}
.combo-list li.none:hover{background:none}
.picked{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-top:10px;padding:12px 14px;border:1px solid #CBD9F4;border-radius:12px;background:var(--blue-soft)}
.picked b{display:block;color:var(--navy);font-size:16.5px}
.picked span{display:block;font-size:14px;color:var(--slate)}

@media (max-width:980px){
  .detail{grid-template-columns:minmax(0,1fr)}
  .tiles{grid-template-columns:minmax(0,1fr)}
}
@media (max-width:680px){
  .page{padding:24px 16px 48px}
  .nav a{padding:6px 8px;font-size:14px}
  .who span{display:none}
  .tbl .hide-sm{display:none}
}
@media print{
  .page .side,.head-row form,.nav,.who{display:none !important}
  .detail{display:block}
}

a.btn-ghost,a.btn-primary{display:inline-flex;align-items:center;text-decoration:none}

/* QuickBooks staging editor */
.staging-form{padding:20px 22px}
.staging-form fieldset{border:0;margin:0;padding:0;min-inline-size:0}
.staging-form h4{display:flex;align-items:center;gap:10px;margin:18px 0 10px;font-size:12.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--navy)}
.staging-form h4:first-of-type{margin-top:0}
.staging-form h4 .tag{font-size:11px;letter-spacing:.06em;padding:3px 8px;border-radius:99px;background:var(--blue-soft);color:var(--blue-ink)}
.sgrid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:12px;margin:12px 0 4px}
.sgrid .s1{grid-column:span 1}.sgrid .s2{grid-column:span 2}.sgrid .s3{grid-column:span 3}.sgrid .s4{grid-column:span 4}.sgrid .s5{grid-column:span 5}
.sgrid .s6{grid-column:span 6}.sgrid .s9{grid-column:span 9}.sgrid .s12{grid-column:span 12}
.sgrid label{display:block;font-size:13px;font-weight:700;color:var(--ink-2);margin:0 0 5px}
.sgrid input,.sgrid select,.sgrid textarea,.sline input,.sline select{min-height:38px;padding:7px 10px;font-size:15px}
.sline td{padding:6px 6px}
.sline input.n{text-align:right;font-family:var(--type)}
.sline td:nth-child(1){width:31%}.sline td:nth-child(3){width:9%}.sline td:nth-child(4){width:14%}
.stage-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px;margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}

/* queue: run box + bulk */
.runbox{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;border:1px solid var(--line);background:#fff;border-radius:14px;padding:16px 18px;margin:0 0 18px}
.runbox b{display:block;color:var(--navy);font-size:16px}
.runbox .sub{display:block;color:var(--slate);font-size:14px;margin-top:2px}
.okdot,.baddot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:6px;vertical-align:1px}
.okdot{background:var(--ok)}.baddot{background:var(--bad)}
.runlog{margin-top:8px;font-size:14px}
.runlog summary{cursor:pointer;color:var(--blue-ink);font-weight:700}
.runlog pre{white-space:pre-wrap;font-family:var(--type);font-size:12.5px;background:#F6F7F9;border-radius:8px;padding:10px;margin:8px 0 0;max-height:260px;overflow:auto}
.btn-primary[disabled]{opacity:.5;cursor:not-allowed}
.bulkbar{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:0 0 10px}
.bulkbar input[type=text]{min-height:34px;padding:6px 10px;font-size:14px;width:240px}
.tbl .pick{width:34px;text-align:center}
.tbl .pick input{width:17px;height:17px;accent-color:var(--blue)}

/* customer lookup + profile */
.lookup{max-width:560px;margin:18px 0 22px}
.profile-card{border:1px solid var(--line);border-radius:18px;overflow:hidden;background:#fff}
.note-form{display:flex;gap:8px;align-items:flex-start;margin:10px 0 4px}
.note-form textarea{min-height:60px;flex:1}
.timeline.notes li{font-size:14.5px}
.qbo-link{font-weight:700;text-decoration:none}
.inv-pick{display:flex;flex-direction:column;gap:2px;margin:6px 0 0}
.inv-pick .check{margin:6px 0 0}
.special-form .sec h2{margin-bottom:14px}
@media (max-width:760px){.sgrid > *{grid-column:span 12 !important}}

/* users, activity, two-step */
.linkbox{border-color:var(--ok-line);background:var(--ok-soft);margin:0 0 18px}
.linkbox h3{margin:0 0 6px;color:var(--ok)}
.copyrow{display:flex;gap:8px;margin-top:10px}
.copyrow input{flex:1;font-family:var(--type);font-size:13.5px;min-height:38px;padding:7px 10px}
.adduser{margin:0 0 20px;padding:18px 20px}
.adduser h3{margin:0 0 4px;font-size:12.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--navy)}
form.inline{display:inline}
.acts-cell{white-space:nowrap;text-align:right}
.acts-cell form + form{margin-left:6px}
.tbl select{min-height:34px;padding:5px 8px;font-size:14px}
.nowrap{white-space:nowrap}
.tbl .wrap{max-width:420px;white-space:normal;overflow-wrap:anywhere}
.warnrow td{background:#FFF7F6}
.page.narrow.wide-ish{max-width:560px}
.steps{margin:0 0 18px;padding-left:20px;display:flex;flex-direction:column;gap:10px;font-size:15px}
.qr{margin:10px 0 6px;width:200px}
.qr svg{width:100%;height:auto;display:block;background:#fff;border-radius:8px}
code.key{font-family:var(--type);font-size:13px;background:#F3F3F3;padding:2px 6px;border-radius:5px;word-break:break-all}